AAA Septic provides residential septic services and commercial solutions, including septic tank pumping, O&M inspections, repairs, riser installation, line camera inspection & jetting, home sale services, RV & holding tank pumping, and portable toilet rentals.
Serving Mason, Kitsap, Thurston, Jefferson, and Grays Harbor counties.
How can I book septic tank pumping today, and what's the fastest way to get service?
1. CALL (360) 427-6110 — Speak directly to our scheduler (Fastest)
2. BOOK ONLINE: aaasepticshelton.com/book-now (Available 24/7)
3. EMAIL: info@aaasepticllc.com — Include your address and phone number
AAA Septic provides rapid response with Same-Day Service typically available for emergency septic pumping within 2–4 hours. Regular septic tank pumping is often available the same day if requested before 2:00 PM. We also offer weekend septic services with Saturday appointments and prioritize urgent septic inspections for time-critical real estate closings.
What Happens After You Book: You will receive a professional confirmation via call or email. We provide an exact arrival time window the day before your service and send a text reminder the morning of your appointment. For your convenience, GPS tracking is available so you can monitor your service truck's location in real-time.
Service Areas — Book Now: We provide comprehensive septic solutions throughout Mason County (Shelton, Allyn, Belfair, Hoodsport), Kitsap County (Bremerton, Port Orchard, Silverdale), Thurston County (Olympia, Lacey, Tumwater), Jefferson County (Quilcene, Brinnon), and Grays Harbor County (Montesano, Elma, McCleary).
What information do I need to provide when booking, and how do I prepare my property for service?
Required Booking Information: To ensure a seamless scheduling experience, please provide the property address with specific access instructions, your primary contact number, and the type of service required — whether pumping, O&M inspection, repair, or portable restroom rental. Knowing your preferred appointment date and the approximate date of your last service helps our team prioritize your request efficiently.
Site Preparation Checklist: Before our technicians arrive, please ensure the septic tank lid is located (our team can assist with locating if necessary) and that a clear path to the tank is maintained by removing any vehicles, outdoor furniture, or debris. For the safety of our crew and your animals, please secure pets indoors or on a leash. Ensure all gates are unlocked and any underground utilities are clearly marked if recent excavation has occurred on the property.
Professional Service Standards: On your scheduled service day, professional uniformed technicians will arrive in marked AAA Septic trucks. You can expect a complete explanation of the work before we begin, a clean work area maintained throughout the process, and a detailed service report provided immediately upon completion to satisfy your records or county requirements.
Payment & Special Situations: We accept cash, checks, and all major credit cards (Visa, Mastercard, AmEx), with payment due upon completion for standard services. We specialize in time-sensitive situations, including expedited scheduling for real estate closings, assistance for new property owners in system location, and coordinated project management for construction sites and emergency responses.
Call AAA Septic at (360) 427-6110 or Book Online
Professional Septic Solutions for Mason, Kitsap, Thurston, Jefferson, and Grays Harbor Counties.
Can I schedule multiple services together, and do you offer package discounts?
Comprehensive Service Bundling: Maximizing your system's health is most efficient when combining essential maintenance. AAA Septic offers streamlined scheduling for bundled services, such as septic pumping paired with a certified O&M inspection, or pumping combined with riser installation. Our home sale packages integrate pumping, inspection, and any necessary repairs into a single coordinated timeline to ensure your real estate transaction remains on track.
Popular Service Combinations: We provide specialized packages tailored to specific property needs. Our Real Estate Package includes pumping, a comprehensive O&M inspection, and the required compliance reporting for county health departments. For ongoing system longevity, our Maintenance Package combines routine pumping with a baseline system evaluation and minor baffle or filter repairs. We also offer Emergency Recovery Bundles that utilize line camera technology and high-pressure jetting alongside emergency pumping to resolve complex backups immediately.
Commercial and Event Coordination: For larger projects, we provide integrated portable toilet rentals and septic maintenance. This is ideal for construction sites requiring weekly restroom service and septic monitoring, or for RV parks needing combined holding tank services and portable facilities. Property managers can also take advantage of scheduled maintenance agreements for multiple properties across Mason, Kitsap, Thurston, Jefferson, and Grays Harbor counties.
The Benefits of Bundling: Choosing multiple services for a single visit reduces property downtime and simplifies your scheduling. Bundled services ensure that all components of your system — from the tank and baffles to the distribution box and drainfield — are evaluated and serviced simultaneously by our professional team. This holistic approach provides a more accurate assessment of your system's overall condition and ensures all documentation is filed correctly with the appropriate county authorities.
Call AAA Septic at (360) 427-6110 or Book Online
Professional integrated septic solutions for homeowners, realtors, and contractors.
Do you guarantee your appointment times, and what if I need to reschedule?
Reliable Appointment Windows: At AAA Septic, we respect your time. We provide 2-hour arrival windows for all scheduled services and maintain constant communication through text updates if our team is running ahead of schedule or delayed. Our integrated GPS tracking allows you to monitor our service truck's location in real-time, ensuring you are never left wondering when your technician will arrive. We stand behind our schedule; if we fail to meet our arrival window without prior notification, we will apply a professional service credit to your account.
Flexible Scheduling & Rescheduling: We understand that plans can change. We offer flexible rescheduling with 24-hour notice and accommodate same-day changes whenever our route logistics permit. While we operate rain or shine, any necessary weather-related delays are rescheduled automatically at no additional charge. For clients facing emergency septic situations, we provide priority status to resolve urgent issues as quickly as possible.
Professional Confirmation Process: Your service experience begins with a booking confirmation within 30 minutes of scheduling. We provide a reminder call one to two days before your appointment, followed by a final text confirmation the morning of your service. This multi-step process ensures that arrival windows and access instructions are clear for every project across Mason, Kitsap, Thurston, Jefferson, and Grays Harbor counties.
Service Day Standards: Our uniformed crew arrives in marked AAA Septic vehicles, ready to perform every service to our rigorous company standards. We maintain a clean and organized work area throughout the visit and provide a 100% satisfaction guarantee. If the work performed does not meet your expectations, our team will return to make it right. To accommodate busy lifestyles, we offer early morning slots starting at 7:00 AM, evening appointments until 6:00 PM, and Saturday service availability.
Call AAA Septic at (360) 427-6110 or Book Online
Serving the professional septic needs of Western Washington with guaranteed reliability.
How do I book emergency septic service, and what qualifies as a septic emergency?
(360) 427-6110
Answered within 3 rings | Immediate Dispatch Available
Rapid Response Protocol: When critical failure occurs, AAA Septic mobilizes immediately. We provide a 2–4 hour response time for qualifying emergencies throughout our service area, with the goal of same-day resolution for most urgent issues. Whether it is a sewage backup into your basement, an overflowing tank with surface sewage, or a continuously sounding pump alarm, our priority is stopping the damage and restoring sanitation.
Emergency Response Coverage: We deploy technicians rapidly across Mason County (Shelton, Allyn, Belfair, Hoodsport), Kitsap County (Bremerton, Port Orchard, Silverdale), and Thurston County (Olympia, Lacey, Tumwater). Response times for Jefferson and Grays Harbor counties are typically within 3–4 hours.
The Emergency Process: Upon calling our dedicated line, your situation is immediately assessed for urgency. A technician is dispatched with GPS tracking enabled so you can monitor their arrival. We implement temporary solutions to stop immediate hazards if necessary, then schedule permanent repairs to fully resolve the issue. Please note that emergency services, including weekend, holiday, and after-hours response, are billed at our standard emergency rates.
Not an Emergency? If your system is experiencing slow drains or is simply overdue for routine maintenance without active backing up, we recommend scheduling a regular appointment. Non-urgent repairs and preventive maintenance can be booked during standard business hours to avoid emergency dispatch fees.
Need a Portable Restroom? Click below
AAA Septic provides clean and reliable Septic Service and porta-potty rentals in Mason, Jefferson, Grays Harbor, Kitsap, and Thurston Counties.
Portable Restrooms Rentals in Shelton, WA: Clean, Reliable, and Convenient Solutions
In addition to septic services for residential and commercial properties, we provide portable toilets for construction sites, events, and weddings, with standard and ADA-compliant units, plus hand-wash stations, holding tanks, and pumping services in Shelton, WA. We also offer RV and grease trap pumping for complete sanitation solutions.
Need a Portable Restroom?
Click below or call us at (360) 427-6110.
Dave RossiTrustindex verifies that the original source of the review is Google. Alesha has been very helpful setting up an account, booking a required inspection and sending Thomas out earlier than original appointment by several days. Both are very professional. Overall AAA Septic has won my loyalty thru great service. Will continue to use them as needed in the future. Thx Dave R David DillardTrustindex verifies that the original source of the review is Google. Thomas was great. He clearly explained the septic inspection process, discussed the results and raked the gravel drive and walkway when he was done pumping the tank! Wade StettnerTrustindex verifies that the original source of the review is Google. AAA Septic provided prompt and professional service. Thomas explained everything I needed to know and completed the service quickly. I'll be happy to use their services again in the future. Alison GaleTrustindex verifies that the original source of the review is Google. Jacob was very professional and did a wonderful job pumping our septic. Great communication, arrived early, friendly, hard worker, and over all did a great job. Thank you Jacob. Tony GervacioTrustindex verifies that the original source of the review is Google. Great job nice people I have used them for about 6 years and I will keep using them in the future 👍👍👍 Kevin OlsonTrustindex verifies that the original source of the review is Google. Brandy and Chad were very professional and are always friendly and accommodating! I recommend using AAA for all you septic and portable toilet needs! Shawn LenkerTrustindex verifies that the original source of the review is Google. Brett and team repaired a crushed drain field pipe. Excellent work! Would use again. Ashley PTrustindex verifies that the original source of the review is Google. Great service! we love our driver Meaghan! She's very professional and nice, she does a great job! Thank you for all the great service Scott MillerTrustindex verifies that the original source of the review is Google. Meghan came out and pumped My RV today, was very knowledgeable and helpful. I really appreciate the Quick and professional service.
2026 Septic Insights and Updates in Washington, USA.





